Ava Data

Terms of Service

Last updated August 23, 2026

These terms govern your use of avadata.ai and the Ava Data platform, operated by Ava Data, LLC ("Ava Data," "we," "us"). By creating an account or using the service, you agree to them.

1. Who may use the service

You must be at least 18 and able to enter a binding contract. The service is for business use. If you accept these terms for a company, you confirm you are authorised to bind it, and "you" means that company.

2. Your account

You are responsible for what happens under your account, for keeping your password and API keys confidential, and for telling us promptly at support@avadata.ai if you believe either has been compromised. Don't share credentials or resell access.

3. Permitted use of data — read this section

Ava Data is not a consumer reporting agency, and the information it provides is not a "consumer report" as the Fair Credit Reporting Act (15 U.S.C. §1681 et seq.) defines that term. You may not use the service, in whole or in part, to establish eligibility for:

You also may not use the service to stalk, harass, threaten, or intimidate anyone; to locate a person in violation of a protective or restraining order; to discriminate unlawfully; or in any way that violates the Driver's Privacy Protection Act, the Gramm-Leach-Bliley Act, or applicable state privacy law.

Outreach is your responsibility. Ava Data returns contact information; it does not make calls or send messages for you, and it does not screen numbers against do-not-call registries on your behalf. You are solely responsible for complying with the Telephone Consumer Protection Act, federal and state do-not-call rules, wireless-consent requirements, calling windows, texting rules, and every other law that governs contacting people — including obtaining any consent those laws require.

4. Acceptable use

Don't scrape, crawl, or bulk-extract the service outside the API; don't reverse engineer it; don't resell, sublicense, or redistribute the data as a standalone product or feed; don't build a competing data product from it; don't circumvent credit limits or rate limits; and don't upload malware or interfere with the service's operation. We may suspend or terminate an account that does any of these.

5. Plans, credits, and billing

The service is credit-based. Searches consume credits at the rates shown on the pricing page at the time of use, and a search that returns no match does not consume a credit for the match. Subscriptions renew automatically for the same period until cancelled, and cancelling stops future renewals rather than refunding the current one. Credits already consumed are not refundable, and unused credits expire as described on the pricing page. We may change pricing on notice; changes take effect at your next renewal. You are responsible for applicable taxes.

6. Intellectual property

We own the service, the software, and the Ava Data name and marks. You own the lists and records you upload. You grant us the limited licence needed to host and process that content in order to provide the service. Results delivered to you may be used for your own business purposes, subject to sections 3 and 4.

7. Third-party services

The service integrates with third-party products such as CRMs and payment providers, and relies on third-party data sources. We are not responsible for those services, and your use of them is governed by their own terms.

8. Disclaimers

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Data about people and property changes constantly and comes from sources we do not control: we do not warrant that results are accurate, current, or complete, and you are responsible for verifying information before you act on it.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Some jurisdictions do not allow these limits, in which case they apply to the fullest extent permitted.

10. Indemnity

You will indemnify and hold us harmless from claims, damages, and reasonable legal costs arising out of your use of the service, your content, your outreach to the people whose information you obtain, or your breach of these terms — in particular sections 3 and 4.

11. Suspension and termination

You may cancel at any time. We may suspend or terminate an account for breach of these terms, for non-payment, or where required by law. Sections 3, 6, and 8 through 12 survive termination.

12. Governing law

These terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located there.

13. Changes

We may update these terms; the date at the top of the page changes when we do, and for material changes we give notice by email or in the app before they take effect. Continuing to use the service after that means you accept the updated terms.

14. Relationship to the in-app agreement

If you accepted a separate agreement when signing up for an Ava Data account, that agreement controls where it conflicts with this page.

15. Contact

Questions about these terms: support@avadata.ai. See also the Privacy Policy.

Ava Data, LLC
9221 Corbin Ave, Ste 110
Northridge, CA 91324