Contact Ava Data
One address, monitored by the team: support@avadata.ai.
What to email about
- Support and troubleshooting — a search that didn't return what you expected, an import that failed, an export column you need.
- Billing and credits — plan changes, credit balances, invoices, refunds.
- API access — API access is enabled per account; email to have it turned on. The API overview covers endpoints and response fields.
- Integrations — Follow Up Boss setup, or to tell us which CRM you want supported next.
- Affiliate program — questions about commissions or payouts. Details are on the affiliate program page.
- Privacy and data requests — access, correction, deletion, or opt-out requests. See the Privacy Policy for what to include and how these are handled.
What to include
For anything account-specific, include the email address on the account and, where it applies, the search or job in question. For an API issue, the endpoint you called and the timestamp make it much faster to trace. Please don't email passwords or API keys — we'll never ask for them.
Already have an account?
Most billing and plan changes can be handled directly in the app — sign in and check your account settings first. If you're new, what Ava Data does is the short version.